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Hotelaria e Turismo

01 Cruise Ship English Course - 129 alunos ativos

Cruise Academy includes a set of trainings that make each trainee fit to work aboard a cruise ship, whether ocean or river.After the training completed all graduates can be placed on a cruiseship company - Portugal and Europe - the labour contract...
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Conteúdo do Curso

Sessões selecionadas

Program Contents
- Cruisehips Content Course
Module I - General Framework
- Manual Mód. 1 - General framework
- Exercises Mod. 1 - General Framework
- Correction of Exercises MI
- Test Module I
Module II - Customer Service and Assistance
- Manual Mód. 2 - Customer Service and Assistance
- Exercises Mod. 2 - Customer Service and Assistance
- Correction of Exercises MII
- Test Module II
- 8 Steps to effective complaints handling
Module III - Housekeeping: Facilities, Equipment and Materials
- Manual Mód. 3 - Housekeeping facilities, equipment and materials.pdf
- Exercises Mod. 3 - Housekeeping facilities equipment and supplies.pdf
- Correction of Exercises MIII
- Correction of Exercises MIII
- Test Module III
Module IV - Housekeeping: Cleaning Methods and Processes
- Manual Mód. 4 - Housekeeping Cleaning Processes and Methods.pdf
- Exercises Mod. 4 - Housekeeping Processes and Cleaning Methods.pdf
- Correction of Exercises MIV
- Test Module IV
Module V - Housekeeping: Laundry / Laundry Service
- Manual Mód. 5 - Housekeeping - Laundry - Linem Room.pdf
- Exercises Mod. 5 - Housekeeping Laundry Services
- Correction of Exercises MV
- Test Module V
Module VI - Operational Reception Service
- Manual Mód. 6 - Reception Operational Service
- Exercises Mod. 6 - Reception Operational Service
- Correction of Exercises MVI
- Test Modulo VI
Module VII - Operational Restoration Service
- Manual Mód. 7 - Restore Operational Service
- Exercises Mod. 7 - F&B Operational Service
- Correction of Exercises MVII
- Table Setup and Sequence of Service
- Water Service
- Hospitalty - Mis En Scene and Mis En Place
- Test Module VII
Module VIII - Bar Operational Service
- Manual Mód. 8 - Bar Operational Service
- Exercises Mód. 8 - Bar Operational Service
- Correction of Exercises MVIII
- Bar
- Boston Shaker vs Cobbler Shaker
- Caipirinha
- Cocktail Shaking Techniques (Different styles)
- Mojito
- Test Module VIII
Module IX - HACCP
- Manual Mod. 9 - HACCP
- Test Module 9 - HACCP
Module X - Sales Techniques
- Manual Mod. 10 - Sales Techniques
- Test Module 10 - Sales Techniques
Multimedia Resources
Here you can find multimedia resources that add value to the course.
- 3 Benefits to Working on a Cruise Ship
- 3 Challenges Regarding Working Onboard A Cruise Ship
- 5 Things I learnt working on CRUISE SHIPS
- Day in the Life of a Stateroom Attendant
- Drawbacks of Working on a Cruise Ship
- Perks of Working on a Cruise Ship
- Viking_ Longship Stateroom Tour
- What to Pack For Living on a Cruise Ship
- Where Does The Crew Live On A Cruise Ship

Here you can find multimedia resources that add value to the course.